After cc'ing you

Hi Ben,


Hope you are doing amazing. Thank you for getting back to us.


If you don't mind, I'd like to include Jaccy, my head of sales to proceed the conversation.


Jaccy, please meet Ben from XYZ and better present the opportunity.


Best,



Jumping in


  • Let's pin down a call

    Hello Ben! It's great to e-meet you.


    We truly appreciate you taking the time to respond to associate Mike's e-mail, as we would love to present the opportunity and answer some of your questions in a timely manner at your earliest convenience.


    In an effort to learn more about your current operation and discuss possible areas of collaboration, please feel free to let me know when might be the most convenient time for your schedule (If Date/time works for you) or you can schedule a call here (calendly link) so we can hop on a quick call soon. 


    Looking forward to hearing back soon, Ben!


  • Send more information

    Hello Ben! It's great to e-meet you!


    Thank you again for taking the time to respond to my associate Mike's e-mail!


    We truly appreciate your potential interest in learning more about how "company"'s "products" are changing "industry" and taking "areas of practice" to a new level. 


    That being said, we realize this is a new concept/products/solution for you and with that comes a lot of questions that we would love to be able to take the time out of our schedules to uncover and address regarding best practices and ideal use-case situations for "company"'s "products" for companies as yours.  (Optional)


    In an effort to learn more about your current operation and discuss possible areas of collaboration, please feel free to let me know when might be the most convenient time for your schedule (If Date at time works for you) or you can schedule a call here (calendly link) so we can hop on a quick call soon. 


    In the meantime, regarding "information" as mentioned, feel free to  take a look at (link) / Please see attached "description of the file" / or answers of the quetsions. If you'd like to learn more about the offer/product/solution, we would be more than happy to dive further in a follow up call at your earliest convenience. 

  • Sample Request

    Hi Ben,It's great to e-meet you!


    Thank you again for taking the time to respond to my associate Mike's e-mail!  We'd love to send out samples to you for the initial evaluation and testing.


    Are there any particular products categories you'd be interested in the most? Referenced pricelist, catalog or current/future requirements.


    Please advise and provide your shipping information. Jacky(cc'd) will be handling the sample and shipments.


    We look forward to hearing back soon. Thank you so much!


Following up


  • No response after days

    Hi Ben,


    You are busy and on to something big. I get that. So I'll just leave something here that can help ABC Company/your team "..." (Link or attachment)


    Just let me know if you want to see the real thing in action (demo). I'm free to chat on (date/time) or (date/time). I'd be happy to work on the best time and date for you. (Calendly Link).


    Best,

  • No responses after proposal/information

    Hi Ben,


    Wanted to see what you and your team thought of "company" and "products/my thoughts/etc"


    Best.

  • No response - showed interest but ...

    Hi Ben,


    I’m sorry we haven’t been able to connect. Last time we spoke, you seemed very interested in ”product/solutions/outcomes/benefits“Again, I know how hectic things can get between work and personal life.


    I would be available for a call during weekends or before or after work hours if that’s easier for you. I don’t mean to bug you, but I do want to help you "do this" to "reach goals"

  • No response - after sending info

    Hi Ben,


    I wanted to get in touch to see (question/challenges/preference on the content you sent). If you have any qustions or thoughts , I’d love to hear about it and answer some of your questions. Are you available for a 30 minute call on [date and time]? Just let me know what works best for you. I look forward to hearing from you!

  • No response. Appropriate person to talk to

    Ben,


    I’m writing to follow up on my email. I didn’t hear back from you. If it makes sense to talk, let me know what your calendar looks like.


    If not, who is the appropriate person for me to talk to?


    Thanks for your help,

  • No response, Next step?

    Ben, I’m writing to follow up. I’m not sure what our next step is.


    Let me know what makes sense for you as a next step, if any?


    Thanks for your input.


  • No response, excited to help

    Ben,



    Definitely excited to help you grow your business.



    Love to help close things out by Friday if possible.



    Mike

  • No response - After a long time

    Ben,  I haven’t heard back from you since our last conversation. We’ve spent a good deal of time together, and I hope I’ve given you some good ideas for your ____ initiatives.


    Please let me know if _____ is a priority for you now, or perhaps sometime in the future.


    Your follow up is greatly appreciated.

  • No response after a while

    Hi Ben, 


    It's been a while since our last conversation. I know how busy you are managing your team and growing business. 


    I just want to share with you . To give you better idea and a closer image on what it looks like


    Attached is . The result?


    I know we got lost in the middle of communication, are you still interested in ? 


    Let me know which number best describes your response. 


    1 "This won't work for us."

    2 "Not now, reach back to us next month."

    3 "Let's a followup call."


    Awaiting to hear back from you.

  • No response - close the file

    Ben,


    We are in the process of closing files for the month. Typically when I haven’t heard back from someone it means they’re either really busy or aren’t interested.


    If you aren’t interested, do I have your permission to close your file?


    If you’re still interested, what do you recommend as a next step?


    Thanks for your help.


Before/After a meeting


  • Confirm a meeting - standard

    Dear Ben,


    I would like to confirm your appointment with Paula tomorrow, Feb 21st at 2 pm EST. Please contact me with any questions and keep me informed if there should be any changes.


    Regards,

  • Confirm a meeting - Short

    Dear Ben,


    The "Paula X XYZ Company" meeting with Mike Mao, scheduled for Feb 11th, 2022 3pm PST is waiting for a confirmation.


    Thank you for choosing our company,


    Mike

  • Meeting No Show

    Good morning/afternoon, Ben! I hope all is well. 


    I am currently awaiting in the Google Meet Link where I understand we had scheduled to connect this afternoon. Please feel free to let me know if something has come up or if you would prefer coordinating another meeting at a different time that might work better for you. 


    Truly appreciate the time and consideration in advance, and look forward to speaking at your convenience!

  • Meeting Recap A

    Hi Ben,


    Thank you for your time this "". It was great to get a better understanding of your goals into ""


    When we spoke, we agreed your goal was to "". In "our company", we  ... (Or with our partnership, you can...)


    As promised, here is 

    ...

    ...

    ...


    These should help with your further evaluation.


    Feel free to let me know what might work best for you to "call to action"


    Thank you for your time again, as we look forward to hearing back soon! 

  • Meeting Recap B

    Hi Ben,


    It was great clearing up your goals during our meeting earlier. Really enjoyed chatting with you and learning about your challenges at ABC Comapny.


    As you requested, I've attached more information and resources to help ABC Company ”“


    Let me know if you have any questions. I'd be very happy to have another chat soon.


    See you soon,



After proposal


  • Get your contract back ASAP

    Hey Ben,



    Really looking forward to working together!



    Attached is our agreement.



    To keep things moving forward, can you get this back to me by Friday at 3pm?



    Looking forward to it!



    Mike

  • When your offer has been accepted

    Ben,



    That’s great news! You are in good hands.



    Let’s set up a meeting in person this Tuesday at 8am.



    I’ll bring the paperwork to your office and we can discuss next steps.



    Have an amazing day,


    Mike

  • When you offer has been turned off

    Hey Ben,



    Thanks for taking the time to respond.



    What could I have done to win your business?



    I know you’re busy but any guidance will vastly help me improve!



    Be amazing,


    Mike


    Ps. Mind if I touch base in 2 months?


Deal with rejections


  • Goodbye Message - after a series of rejections

    Hi Ben,



    Well noted and thanks for getting back to me! 



    Understood this time might not be the best chance to collaborate. Look forward to the opportunity to collaborate in the near future.



    All the best,